Contact Carquest Auto Parts Customer Service
Carquest Auto Parts Phone Numbers and Emails
Toll-Free Number:
-
(877) 238-2623
Locations:
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(601) 267-4576Carthage, MS
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(662) 846-1903Cleveland, MS
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(601) 469-1454Forest, MS
Carquest Auto Parts Email:
General Info
Contact Information
Carquest Auto Parts Website:
Other Info (opening hours):
Hours
Monday-Saturday: 8:30 AM -7:30 PM ET and Sunday: 9:30 AM – 6 PM ET
Summary of Carquest Auto Parts Customer Service Calls
196
TOTAL
CALLS
CALLS
00:07
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Carquest Auto Parts?
Product/ Service Question:
- “Parts warranty”
- “Access to store”
- “To recive warranty information”
Return/ Replace Question:
- “Carquest said i cant return a part”
- “Return”
- “Return policy”
Staff Question:
- “Lack of service from Decatur and Sahara store they are not even answering the telephone anymore”
- “Awful service”
- Dissatisfaction with my service
Request for Information Question:
- “I need information on part number 12467s”
- “Questions about an alternator”
- “I need information on car battery for pgone charger”
Employment Question:
- “Employer stealing from you company and me”
- “Job”
- “Applied for job and got it a long time ago but still am not working”
Payments and Charges Question:
- “Battery charger quit working”
- “Billing inquiry”
- “Double charge me for some parts i bought”
Shipping and Delivery Question:
- “Wrong part”
- “I received wrong parts”
- “Need to to knkw the size a.p of my alternator”
Refund Question:
- “Refund”
- “Refund issue”
Website/ Application Question:
- “Credit application for business”
- “I cant order online.”
Activation/ Cancellation Question:
- “Cancel subscription”
Account Question:
- “Account access”
Other Question:
- “Car quest *** me mix my truck paint is wrong color”
- “Customer complaint”
- “Rewards program”
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Carquest Auto Parts