Carquest Auto Parts Phone Numbers and Emails

Toll-Free Number:

  • (877) 238-2623

Locations:

  • (601) 267-4576
    Carthage, MS
  • (662) 846-1903
    Cleveland, MS
  • (601) 469-1454
    Forest, MS
  • (601) 625-8414
    Sebastopol, MS

Carquest Auto Parts Email:

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Contact Information

Carquest Auto Parts Website:

Other Info (opening hours):

Hours

Monday-Saturday: 8:30 AM -7:30 PM ET and Sunday: 9:30 AM – 6 PM ET

More contact details

Carquest Auto Parts Rating Based on 34 Reviews

Rating details

2.0
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Price Affordability
Product or Service Quality
Value for money
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Rating trend

Summary of Carquest Auto Parts Customer Service Calls

196 TOTAL
CALLS
00:07 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Carquest Auto Parts?

Product/ Service Question:

  • “Parts warranty”
  • “Access to store”
  • “To recive warranty information”

Return/ Replace Question:

  • “Carquest said i cant return a part”
  • “Return”
  • “Return policy”

Staff Question:

  • “Lack of service from Decatur and Sahara store they are not even answering the telephone anymore”
  • “Awful service”
  • Dissatisfaction with my service

Request for Information Question:

  • “I need information on part number 12467s”
  • “Questions about an alternator”
  • “I need information on car battery for pgone charger”

Employment Question:

  • “Employer stealing from you company and me”
  • “Job”
  • “Applied for job and got it a long time ago but still am not working”

Payments and Charges Question:

  • “Battery charger quit working”
  • “Billing inquiry”
  • “Double charge me for some parts i bought”

Shipping and Delivery Question:

  • “Wrong part”
  • “I received wrong parts”
  • “Need to to knkw the size a.p of my alternator”

Refund Question:

  • “Refund”
  • “Refund issue”

Website/ Application Question:

  • “Credit application for business”
  • “I cant order online.”

Activation/ Cancellation Question:

  • “Cancel subscription”

Account Question:

  • “Account access”

Other Question:

  • “Car quest *** me mix my truck paint is wrong color”
  • “Customer complaint”
  • “Rewards program”

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