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I would never use these guys again. Drove to three different locations.

The first where I bought the battery, after one year a bad cell, this location close now. The second location where I went to have the battery exchaned, the Neanderthal tried to exchange with a cheaper battery. He then sends me 20 miles to another location because he don't have the battery in stock.

I go to the third location and this guy who took what seemed like forever to take ten steps to wait on me, however he's refusing to take the battery out the car and says I can buy a battery, drive back to the Neanderthal to put it in; then come back with the old battery and be refunded. Please think twice before dealing with carquest.

Reason of review: Return, Exchange or Cancellation Policy.

Store Location: Newland, North Carolina

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Anonymous
#1735547

same here in NJ.

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