I have sent numerous messages requested account/invoice information and have received zero response. Sent to the following CreditDept@advance-auto.com and 'CQsupport@carquest.com' Customer number RV 2365640 and Internal number 1819897.
Due to unauthorized use by non-employees of our Company to our CARQUEST account we have requested that our account be closed and any open invoices provided to us. I have made this request on numerous occasions without any response. Again, please close our account and do not allow anyone to charge items to our account.
I have request the account be closed. Local vendor was supplied with "approved to purchase only" list but, never used it.
Product or Service Mentioned: Carquest Auto Parts Customer Care.
Reason of review: Poor customer service.
Store Location: 3341 Industrial Rd, Las Vegas, NV 89109, USA