Aloha ? I went in a Carquest to buy a car battery.
I was totally ignored by the three employees that work there. I stood there in plain sight as the three employees walked around and talked to one another. I stood there for two or three minutes waiting. No response.
I walked out. I will never return to a Carquest again. I went to NAPA and bought a new battery. I wasn't invisible after all.
If I was an "Undercover Boss", as on the television show, I would be informing those employees that their services were no longer needed.
Reason of review: Poor customer service.
Store Location: Kailua Kona, Hawaii